Refurbished Galaxy Note 4 Batteries Recalled Over Fire Risk

United states of america regulators are warning that the batteries placed into some refurbished Samsung Milky way Note four smartphones are counterfeit and could overheat, posing a fire run a risk.

Those batteries are at present being recalled, co-ordinate to the US Consumer Product Prophylactic Commission. The recall specifically involves virtually 10,200 batteries installed in refurbished Note 4 smartphones that were distributed equally replacement handsets through AT&T'due south Insurance program between December 2022 and April 2022. The call up was initiated by FedEx Supply Chain, which installed the faulty batteries in the phones.

FedEx and Samsung "have adamant that some of the recalled batteries are apocryphal and evidence anomalies that tin lead the batteries to overheat," the Us CPSC warned. "Consumers should immediately terminate using the recalled battery and power down their smartphone."

The warning notes that FedEx has received "one written report of a counterfeit battery overheating." On the plus side, at that place take been no reports of injuries or property impairment.

It's safe to say that this is probably the concluding matter Samsung wants in the news ahead of its Milky way Notation 8 launch on August 23, considering the company is nevertheless working to earn dorsum the public's trust following the exploding Galaxy Note seven disaster. On the up side: this latest battery issue, unlike what happened with the Notation vii, doesn't seem to be Samsung's fault. The U.s.a. CPSC warning notes that the refurbished Note 4 batteries in question "were non supplied as original equipment by the phone'due south manufacturer, Samsung."

FedEx Supply Concatenation is contacting afflicted customers directly about this. The company volition ship those individuals a complimentary replacement battery by mail, along with a postage stamp paid box to return the faulty one. A dark-green dot has been placed on the replacement batteries, so if you see that on the new one you should be expert to become. If you believe yous may be affected by this call back you tin can call FedEx Supply Concatenation at 800-338-0163 from 9 a.grand. to 6 p.m. ET Monday through Friday or caput hither.

Nearly Angela Moscaritolo

Angela Moscaritolo

Angela Moscaritolo is PCMag'due south practiced on fettle and smart dwelling house products. Pedagogy yoga for nearly 10 years has helped her in evaluating a range of connected health products including fitness trackers, heart rate monitors, rowers, smart scales, stationary bikes, strength grooming machines, treadmills, and more. Angela likewise tests smart dwelling house devices from her ranch in Florida, including air purifiers, kitchen appliances, and robot vacuums, but to proper name a few.